Returns & Refund Policy

We want you to be fully satisfied with your purchase. If your boots don’t fit quite right or aren’t what you expected, we’ve made the return process simple and stress-free.

Easy, No-Fuss Returns

• You have 30 days from the delivery date to return your item.
• Items must be unworn, in original condition, and returned with the original box and packaging.
• Clear signs of wear may disqualify the item from being refunded.

Exchanges

• Need a different size or style? We’re happy to help with exchanges.
• Contact us at info@workbootsdepot.com or call 1-800-545-3961, and we’ll walk you through the steps.

Refunds

• Once your return is received and inspected, your refund will be issued to the original payment method within 5–7 business days.
• Original shipping charges are non-refundable, unless the return is due to our error.

Return Shipping

• Customers are responsible for return shipping costs.
• If you'd like, we can provide a prepaid return label and deduct the cost from your refund for convenience.

Defective or Incorrect Items

• If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery.
• We’ll make it right — fast and at no cost to you.

Need help? We’re just a phone call away.
1-800-545-3961 | ✉️ info@workbootsdepot.com